Your information is safe with us

266zz Privacy Policy

Learn exactly how your personal information is collected, stored, and used — with full transparency. We believe protecting your privacy is a fundamental right of every player.

Last Updated: January 2026

1 Introduction & Scope

Welcome to the 266zz platform. This Privacy Policy ("Policy") applies to the 266zz website and all related services. When you browse our website, create an account, or use any of our services, you agree to the terms of this Policy.

At 266zz, we believe protecting the privacy of your personal information is a fundamental responsibility. In this Policy, we explain in plain, clear language what information we collect, why we collect it, how we use it, and the steps we take to keep your information secure.

This Policy has been prepared in accordance with applicable data protection regulations in Bangladesh and international best practices. If you have any questions, please contact our support team.

If this Policy changes, we will clearly announce it on the website and update the "Last Updated" date. For significant changes, a notification will be sent to your registered email address.

2 What Information We Collect

Identity & Contact Information

The following information is collected for account registration and identity verification:

  • Full name and date of birth
  • Mobile number and email address
  • National ID card or passport number (for identity verification)
  • Current address

Financial Transaction Information

Information required for secure payment processing:

  • bKash, Nagad, or Rocket mobile number
  • Bank account details (for bank transfers)
  • Deposit and withdrawal history
  • Transaction amounts and timestamps

Technical Information

Information collected automatically to improve the quality of our services:

  • IP address and browser information
  • Device type and operating system
  • Cookie and session data
  • Website usage patterns and page visit information

Gaming Activity Information

To ensure responsible gaming and improve our services:

  • Play history and preferred games
  • Bet amounts and frequency
  • Records of bonus and promotion usage
  • Account login times and session information

3 Purpose of Using Information

266zz uses the information collected for the following legitimate purposes:

3.1 Account Management

Your information is used to create, verify, and maintain your account. Age verification is carried out to ensure that only those aged 21 or above can access the platform. This information is also required to complete the identity verification (KYC) process.

3.2 Payment Processing

Financial information is used to securely process your deposit and withdrawal requests via bKash, Nagad, Rocket, or bank transfer. A record of every transaction is kept to ensure transparency.

3.3 Customer Support

Our 24/7 live chat and email support team verifies your account information to provide effective resolution of your complaints and questions. Records of all support interactions are kept to improve service quality.

3.4 Security & Fraud Prevention

Technical and transaction data is analysed to protect your account from unauthorised access, detect fraud, and comply with anti-money-laundering regulations.

3.5 Service Improvement

Usage patterns and statistics are analysed to further improve the 266zz platform experience, add new games and features, and identify technical issues.

3.6 Responsible Gaming

By analysing your gaming activity data, we can identify early signs of problematic behaviour and offer assistance when needed. Responsible gaming is a core part of our principles.

5 Sharing Information with Third Parties

266zz never sells your personal information or transfers it to third parties for marketing purposes. However, limited information may be shared in certain specific circumstances:

  • Payment Processors: Only the information necessary to complete a transaction is shared with bKash, Nagad, Rocket, and banking partners.
  • Game Providers: Limited session information may be shared with authorised gaming software companies to deliver specific game services.
  • Security Services: We work with trusted technology partners to prevent fraud and ensure cyber security.
  • Legal Obligations: Information may be disclosed to comply with valid legal requests from competent authorities or court orders.

All third-party partners operate under strict confidentiality agreements and may only use the information they receive for its designated purpose.

6 Information Security Measures

266zz uses industry-standard technology and processes to protect your information. Our security measures include:

  • SSL Encryption: All communication between your browser and our servers is secured with SSL/TLS encryption.
  • Data Encryption: Stored sensitive data, particularly financial and identity-related information, is protected using strong encryption methods.
  • Access Controls: Only authorised staff can access your information, and their access logs are reviewed regularly.
  • Security Testing: Regular security audits and penetration testing are conducted.
  • Two-Factor Authentication: An additional layer of security is provided for account login.
  • Data Backup: Regular backups are maintained to prevent data loss.

No method on the internet is 100% secure. Keep your account password private and do not share it with anyone. If you notice any suspicious activity, report it immediately to [email protected].

7 Data Retention Period

266zz retains your information only for as long as necessary or legally required:

  • While the Account is Active: All information is retained for the duration your account remains open.
  • After Account Closure: Even after an account is closed or deactivated, financial transaction records and identity verification information are retained for a defined period as required by regulatory and legal obligations.
  • Inactive Accounts: Data from accounts that have been inactive for an extended period is progressively deleted or anonymised in accordance with our data retention policy.
  • Marketing Communications: If you unsubscribe, your contact information is removed from marketing lists immediately.

8 Your Rights Regarding Your Information

As a user of 266zz, you have the following rights regarding your personal information:

Right to Access

You can find out at any time what information we hold about you. Submit an access request through the support team.

Right to Rectification

You have the right to correct any inaccurate or outdated information stored in your account. Corrections can be made via account settings or through support.

Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal and regulatory obligations.

Right to Object to Processing

You may object to the use of your information for marketing communications or other specific purposes, and withdraw your consent.

Right to Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

Right to Restrict Processing

In certain circumstances you have the right to request that the processing of your information be temporarily suspended.

To exercise these rights, email [email protected] or contact us via live chat. We provide 24/7 support.

9 Protection of Minors

266zz is strictly a platform for those aged 21 or above only. We do not knowingly collect or process the information of any minor.

Age verification is mandatory during the registration process. If we become aware that a minor has created an account using false information, that account will be closed immediately and all associated information will be deleted.

If parents or guardians believe their child has registered on our platform, please contact [email protected] immediately.

10 International Transfer of Information

Our servers and technology infrastructure may be located in various countries. As a result, your information may be processed or stored outside Bangladesh. In such cases, we ensure that:

  • Appropriate safeguards are maintained for international transfers.
  • Third-party partners are contractually bound to ensure the same standard of data protection.
  • No compromise is made on the protection of your information's privacy.

11 Changes to This Policy

266zz may update this Privacy Policy from time to time — for example, when new services are added, to keep pace with legal changes, or when changes occur in our operations.

For any significant changes:

  • A clear notice will be posted on the website.
  • A notification will be sent to your registered email address.
  • The "Last Updated" date at the top of the page will be changed.

Continued use of the platform after any changes will be taken as your acceptance of the updated policy. We therefore recommend reading this policy regularly.

12 Contact Us

If you have any questions, comments, or complaints about this Privacy Policy, or if you wish to exercise your data rights, please get in touch with us. Our dedicated privacy team will process your request as soon as possible.

266zz ensures full support in Bengali for players in Bangladesh. You are welcome to communicate with us in either Bengali or English.

Live Chat
Available 24/7
Support Language
Bengali & English
Service Hours
7 days a week, 24 hours a day